Terms and Conditions
It will be understood that all terms and conditions are agreed to upon receipt of the deposit, so please read all carefully. They are in place to cover both of us!
1. Your initial 50% deposit reserves your date and is non-refundable.
2. Balance must be received by the due date indicated (2 weeks prior) or contract is null and void, and deposit will not be refunded.
3. The date of your final payment is the final date for any changes of size, style or flavours of the cake. Any changes requested cannot be guaranteed and may be subject to additional charges. This is because I will have sourced products in advance to make sure I can fulfil your order.
4. I will not provide photos of your cake prior to the day of collection. This is because I will more than likely be decorating up to the last minute, so you get an amazing fresh product.
5. I (Buntings Bees) will NOT be held accountable or take any responsibility for additions to orders once it has left my possession. This includes but is not limited to fresh/artificial flowers, toppers, candles, ribbons, fruits.
6. If I need to cancel your order due to unforeseen circumstances your deposit will be returned in full, and a 10% discount provided on your next order.
7. Delivery costs are dependent on the location of the delivery location and will be stipulated in the final price.
8. I will not be held responsible for any damage to the cake after drop off is complete. You are responsible for providing an appropriate and secure table and environment for the cake(s). A cake care card will be provided with your order.
9. If you or your representative elects to pick up the cake, you assume all liability and responsibility for the condition of the cake once it leaves my possession.
10. On occasion I will photograph the cakes and I reserve the right to use any photographs for display or promotion without compensation to you.
11. Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk, I will not be held accountable for allergic reactions.
12. If you contact me after the event and ask for a refund/partial refund due to something not being “right” you will need to return the uneaten part of the product so I can see what the problem is.
13. Performance of this agreement is contingent upon our ability to complete the Agreement and is subject to, accidents, Acts of God, and other causes beyond my control.
